Frequently Asked Questions
Company & Coverage
Are you insured?
Yes, we hold Public Liability Insurance up to £2,000,000 — a standard requirement for many venues. We can provide the confirmation documents for your venue, if required.
Are your floral stands safe and stable?
Absolutely. All of our flower walls are professionally assembled on heavy-duty freestanding frames with weighted bases. No need for wall or floor fixings — just a flat surface and we’re good to go.
Which areas do you cover?
We’re based in Cheltenham and cover all surrounding towns and counties.
Just let us know the location and we’ll provide a custom quote.
What kinds of flower walls do you offer?
Our premium artificial flower walls come in a variety of designs, from soft pastels to dramatic florals — perfect for weddings, parties, or brand events.
We also offer broken arches and flower frames - refer to our product portfolio for more details.
We’re constantly adding to our collection and can also offer custom creations for special requests, subject to availability and timing.
Flower decor
Can I see your walls before booking?
We offer two ways to view our products:
Free virtual consultation: A video call where we walk you through small sample panels (50x50cm) to show colour and quality.
In-person viewing: We can bring samples to you for a £25 mobile consultation fee, which is deducted from your final balance if you book.
Can I customise a flower wallor arch?
Yes! We’re currently expanding our add-ons range to include neon signs and more.
If you have a particular look in mind, just share your ideas and we’ll do our best to bring it to life.
What sizes are available?
We offer two main sizes for the flower walls:
Standard: 2.4m wide x 2.4m high — perfect for ceremonies, backdrops, and selfies.
Large: 3.6m wide x 2.4m high — ideal as a show-stopping feature wall or for larger group photos.
Need something specific? Our modular system can be adapted to suit your space.
Floral Gate (Grace): 2.4m wide x 2.4m high
Broken Arch: These vary depending on the design, between 1.6-1.8m for the lower pillar and 1.8-2m for the taller pillar
Where’s the best spot to place a flower wall or arch?
Choose a location with space for guests to gather and take photos — against a solid wall is ideal.
Popular options include ceremony backdrops, behind the top table or the sweet table, or maybe by the entrance. Many couples also pair it with a selfie pod or DIY photo booth for extra fun.
Can I add signage my decor?
Yes — we offer a selection of lightweight signs for hire, or you're welcome to bring your own.
Please ensure it can be safely attached with cable ties. Contact us if you’re unsure and we’ll help guide you.
Booking & Hire Process
How do I book?
Contact us via the contact form on our website with all the required information or, alternatively, send us an email with your event date, location, and chosen wall to:
📧 hello@cotswoldswallflowerstudio.co.uk
Once we’ve confirmed availability, we’ll send you an invoice together with our Client Pack, Hire Agreement and Terms and Conditions.
Your booking is secured upon receipt of the deposit, subject to sending back a signed copy of our Hire Agreement.
Do you require a deposit?
Yes, we ask for a 50% non-refundable deposit to confirm your booking. The remaining balance is due 28 days before your event.
For last-minute bookings (less than 28 days away), full payment is required upfront.
What happens if I need to cancel or change my booking?
We understand things don’t always go to plan.
Cancellations: Full refund available (excluding deposit) if cancelled more than 21 days in advance.
Rescheduling: Free of charge, subject to availability — just get in touch as soon as possible.
Can the items i hire be moved during the event?
Yes — but strictly only by our team. If you’d like the wall moved (e.g. from ceremony to reception), please mention this when booking.
A small fee applies, depending on timing and venue layout.
Is setup disruptive?
Not at all. We typically arrive 2 hours before your event and the installation takes around an hour. We’re in and out before your guests even arrive.
Can I hire any items for outdoor use?
Currently, our flower walls and arches are for indoor use only, unless otherwise agreed. This ensures they remain in top condition and safe in all weather.
Pricing & Delivery
How much does it cost to hire floral arch or wall?
Hire prices start from £189 for the broken arch, including full installation and collection. There is currently no minimum hire fee, so individual pieces can be hired on their own. A travel charge of £0.60 per mile applies to the total mileage required for delivery and collection, with the first 10 miles included free of charge.
Looking for more than one piece? Our styling packages offer around 10% saving compared with individual hire.
What’s included in the hire price?
Everything you need:
- The floral decor of your choice
- Professional setup before your event
- Collection and pack-down after the event
Please note that travel fee is calculated individually at the time of booking.
There are no hidden charges — just simple, stress-free service.
Do you offer discounts for multiple bookings?
Yes — we offer bundle pricing if you’re hiring more than one wall or booking for multiple dates (e.g. engagement party + wedding day).
Get in touch for a tailored quote.
How far in advance should I book?
We suggest booking 6-12 months in advance, especially for summer weddings and busy periods.
However, we do accept last-minute bookings if we have availability — just ask!
Where do you deliver?
We deliver across Cheltenham, Gloucestershire, the Cotswolds, Oxfordshire, Wiltshire, and the wider South West. If you're based outside these areas, get in touch — we love a road trip! Travel fee is calculated individually for each booking.
Are your flower walls and arches good quality?
Yes — we use only high-grade artificial florals with multi-layered arrangements for a realistic, lush look.
Our walls are just as stunning in person as they are in your photos.
What if my venue has limited access or space?
We’ve worked in everything from cosy pubs to grand ballrooms. If your venue has access restrictions or tight spaces, just let us know — we’ll find a solution that works.